Use cases / Schedule test drives

From prospect to test drive

The situation

An inquiry through the car listing platform, your reply by email - and then silence. Three days later, the prospect is unreachable or has already signed somewhere else. Most prospects are lost between the first inquiry and the test drive, because emails get buried and calls come at the wrong time. All this even though interest was high at the start.

How SmartChat solves it

With SmartChat, you meet prospects where they already spend their time anyway: in the WhatsApp chat. You suggest specific times for the test drive, they reply with a single word between two meetings, done. No email ping-pong, no phone tag. You put the confirmed test drive in your directly connected Google Calendar, and your prospect gets a reminder beforehand - so the car isn't sitting there waiting for nothing.

Set up in 3 steps

  1. 1

    Bring your inquiries together: prospects from listing platforms, your website, and the showroom sign up for your WhatsApp channel via double opt-in.

  2. 2

    Suggest a time: send two specific time slots for the test drive - one short message closes faster than three emails.

  3. 3

    Let the reminder do its job: enter the appointment in your directly connected Google Calendar - your prospect gets a reminder well ahead of time.

Best suited for

Car dealershipsUsed car dealersMotorcycle dealersRV dealersE-bike dealersBoat dealers

Womit du das umsetzt

FAQs

How do prospects get into my WhatsApp channel?

Via a link or QR code on your website, in your listing, or in the showroom. Sign-up is fully GDPR-compliant with double opt-in - no paperwork involved.

What does the appointment reminder do for me?

Fewer no-show test drives. The appointment sits in your directly connected Google Calendar, and your prospect gets a WhatsApp reminder before it starts.

Can I send photos of the vehicle?

Yes, pictures and videos go out right in the chat - a short video of the dream car often does more than any listing on the platform.

How fast can I get started?

In under 60 seconds. After that, you can answer your first inquiry right on WhatsApp and schedule your first test drive appointment.

Start for free today

Enter your website - your WhatsApp marketing is live in under 60 seconds.

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