Use cases / Send Search Match Alerts

Alert prospects to new matches in minutes

The situation

A prospect has been hunting for a semi-detached house with a garden for months. Today exactly that kind of property lands in your portfolio - but her file sits in a binder, and by the time you get around to phone calls on Friday, she has long since spotted the house on the portal. That's where she inquired - and another agent got there first.

How SmartChat solves it

With SmartChat, you alert prospects instantly: the moment a new property fits a search profile, a personal WhatsApp message with the key facts goes out - and thanks to a 98% open rate, it almost always gets read the same day. Your prospect feels exclusively looked after, you book the first viewing, and to the seller you're the agent who shows up with buyers already lined up.

Set up in 3 steps

  1. 1

    Set up search profiles: record what each prospect is looking for - location, rooms, budget - and have them sign up with a double opt-in.

  2. 2

    Send the alert: when the right property comes in, the match message with the key facts goes out to every matching profile - done in minutes.

  3. 3

    Book viewings first: interested buyers reply right in the chat and get the first viewing slots - ahead of every portal inquiry.

Best suited for

Real estate agentsReal estate brokeragesProperty developersNew-build sales teamsProperty management companies

Womit du das umsetzt

FAQs

How is this different from the portals' saved-search alerts?

A portal alert belongs to the portal and shows your prospect every competing listing too. Your SmartChat alert comes from you personally, with your name on it - and ties the prospect to you instead of the portal.

How fast should the match alert go out?

Ideally the same day you take on the listing - that's what creates a real feeling of exclusivity. With a template, the message is out in just a few minutes.

Is it worth it with only a handful of prospects?

Especially then: with a small database you know every search profile, and every match hits home. You're free to grow anytime - contacts are unlimited with SmartChat.

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