Use cases / Introduce new products
New in store - and everyone knows about it right away
The situation
The new collection has been hanging in your store since Tuesday, but hardly anyone knows it's there. Your Instagram post reaches a fraction of your followers, the email newsletter goes unopened - and your best pieces sit unnoticed for weeks while the very customers who would love them walk right past your door.
How SmartChat solves it
With SmartChat, you announce every new arrival as a WhatsApp message - with a photo, a couple of lines, and a clear date. 98% of your contacts open the message, many of them the same day. Your regulars hear about the new arrival first and are standing in your store before it even hits the window display.
Set up in 3 steps
- 1
Share your landing page: Customers sign up in store via QR code or online and confirm with a double opt-in - legally compliant from day one.
- 2
Announce the new arrival: Snap a photo, write two sentences, set a date - and your product launch lands right on your customers' phones.
- 3
Send and watch the replies: The message goes out to all your contacts, and questions and reservations land straight in your inbox.
Best suited for
Womit du das umsetzt
FAQs
Can I attach photos or a short video?
Yes - especially with new arrivals, a good picture makes all the difference. Just attach a photo or video to your message and your customers see the product before they ever set foot in the store.
How do I build my contact list?
Through your landing page and a QR code at the register: interested customers sign up and confirm with a double opt-in. So your list keeps growing with every purchase - fully GDPR-compliant.
How often should I announce new products?
As often as there's a real occasion - a new delivery, a special one-of-a-kind piece, a seasonal debut. Quality beats frequency: one strong message a week is better than daily noise.
What does all this cost?
SmartChat starts at 299 euros a month with unlimited contacts. Meta bills the WhatsApp fees directly - SmartChat adds no markup on top.
Start for free today
Enter your website - your WhatsApp marketing is live in under 60 seconds.
Start for free