Use cases / Fill open spots on short notice

Three open spots on Friday? One message, and the class is full

The situation

Friday night's pasta class is almost sold out - almost: three spots are still open, and every one of them is real money. Nobody reads an email blast on such short notice, and between shopping and prep you have no time to work the phone. So classes start half empty, while plenty of people out there would have happily joined on the spur of the moment.

How SmartChat solves it

With SmartChat, you send a short last-spots message to everyone on your interest list - via WhatsApp with a 98% open rate, straight to their phones. Whoever wants in replies in the chat, and you hand out the spots first come, first served. That turns open spots into participants before the class even starts.

Set up in 3 steps

  1. 1

    Build your list: Interested customers sign up through your landing page - via QR code in your studio or a link on your website, with double opt-in.

  2. 2

    Send the last-spots message: class date, open spots, a clear way to reply - the AI drafts it, you approve it with one click.

  3. 3

    Collect the yeses: Replies land right in the chat - you hand out the spots first come, first served and start with a full class.

Best suited for

Cooking schoolsYoga studiosDance schoolsGymsPottery studiosWine shopsClimbing gymsMusic schools

Womit du das umsetzt

FAQs

How last-minute can I send a message like this?

Even the same day: most people read a WhatsApp message shortly after it arrives - unlike an email, which happily sits unopened until Friday night. Writing and sending the message takes just a few minutes.

What happens if more people reply than there are spots?

You assign the spots first come, first served and reply to the others right in the chat - for example with the next date. Just like that, your waitlist becomes the first signups for the following class.

Do I need a separate list for every class?

No, you can organize your contacts by interest and message them selectively - for example only the people interested in cooking classes. Contacts are unlimited on every plan.

Is this compliant with data protection rules?

Yes: every contact signed up via double opt-in, GDPR-compliant and documented. Opting out takes nothing more than a short message in the chat.

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