Use cases / Event invitations

Invitations that get seen - and guests who actually show up

The situation

You've been planning for weeks: wines ordered, the winemaker booked, appetizers arranged. Then you send the invitation by email - and out of hundreds of recipients, only a handful open it. That evening, twelve guests are scattered among the shelves, and you wonder what all the effort was for. The event wasn't the problem - the invitation simply never got seen.

How SmartChat solves it

With SmartChat your invitation lands right in your customers' WhatsApp chat - the channel with a 98% open rate. RSVPs come back as replies, so you know in advance how many guests to plan for. And everyone who said yes automatically gets a little reminder on the day of the event - so the RSVP actually turns into a visit.

Set up in 3 steps

  1. 1

    Create the invitation: date, occasion, what makes it special - the AI turns it into an invitation in your voice, with a personal greeting.

  2. 2

    Send it to your guests: the invitation goes to your whole list or just selected contacts - RSVPs come straight back in the chat.

  3. 3

    Remind before the event: everyone who said yes automatically gets a short reminder on event day - so those spots don't go empty.

Best suited for

Wine shopsBookstoresCar dealershipsBoutiquesRestaurantsGalleriesFurniture storesGarden centers

Womit du das umsetzt

FAQs

How do I know who's coming?

Your guests reply to the invitation right in the chat - for example with an agreed keyword. You see all RSVPs in one place and know in advance how many people to plan for.

Can I invite just part of my contact list?

Yes, it's entirely up to you: everyone, just your regulars, or only contacts with matching interests. Your list can be as big as you like - contacts are unlimited on every plan.

What makes WhatsApp better than email here?

Visibility: WhatsApp messages reach a 98% open rate, while invitation emails tend to get buried unread in the inbox. Plus, the reply is just one tap away.

Is the event-day reminder automatic?

Yes, an automation takes care of it, available from the Basic plan up: you set the time, and SmartChat reminds everyone who said yes - without you having to think about it on event day.

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