Use cases / Book discovery calls
Turn inquiries into conversations - right in the WhatsApp chat
The situation
Tuesday night, 9:40 p.m.: a new inquiry through your contact form. You call back the next morning - no answer. Second try in the afternoon, voicemail again. The prospect is stuck at the office and simply can't take calls. After three days of email ping-pong, she has long since signed with your competitor.
How SmartChat solves it
SmartChat takes the conversation to the one place everyone replies: WhatsApp. Instead of phone tag, you send a short message with two specific time slots. The answer often comes within minutes, because WhatsApp messages reach a 98% open rate. Appointment reminders run through your directly connected Google Calendar, so nobody forgets the discovery call.
Set up in 3 steps
- 1
Collect inquiries with double opt-in, for example through a form on your website or a QR code.
- 2
Send every new contact a personal message with two specific time slots for the discovery call.
- 3
Connect your Google Calendar so SmartChat automatically sends a reminder before the appointment.
Best suited for
Womit du das umsetzt
FAQs
What happens if the prospect doesn't reply?
You can follow up with a friendly nudge, for example two days later with a new time slot. From the Basic plan up, automations handle follow-up messages like these for you.
Is this GDPR-compliant?
Yes. SmartChat is fully GDPR-compliant and uses double opt-in: every contact actively confirms they want to receive messages from you before you write to them.
How fast can I get started?
SmartChat is ready to go in under 60 seconds. You connect your WhatsApp number, set up your first message, and can send time slots right away.
What does sending the messages cost?
Meta bills the WhatsApp costs directly to you, and SmartChat passes them on with no markup. SmartChat plans start at 299 euros, with unlimited contacts included.
Start for free today
Enter your website - your WhatsApp marketing is live in under 60 seconds.
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