Use cases / Course Start Reminders
Full classes from the very first session - because nobody misses the start
The situation
The beginners' course starts Monday at 6 p.m. Twelve people signed up, seven showed up. Some had the date wrong, others couldn't remember what to bring, one showed up at the wrong building. In week two you have to explain everything twice, and the group never really gels. And every one of those spots was already paid for.
How SmartChat solves it
SmartChat automatically reminds every participant before the first session: date, time, room, and what to bring - all in one WhatsApp message that reaches practically everyone with a 98 percent open rate. Questions about parking or equipment? Your team answers them all in one place, right in the chat. Your courses start with a full room, and you skip the repeat explanations in week two.
Set up in 3 steps
- 1
Import the course's participant list into SmartChat - no matter how many people, contacts are unlimited
- 2
Write the start reminder once as a template, with the location, time, and what to bring
- 3
Set the send time, say 24 hours before the course starts - SmartChat sends it automatically
Best suited for
Womit du das umsetzt
FAQs
Can I manage several courses at the same time?
Yes, you set up a separate participant list and reminder for each course. Contacts are unlimited in SmartChat, even with lots of groups running in parallel.
What if the room changes at the last minute?
Then you send an update message to everyone in the course in a matter of seconds. With a 98 percent open rate, the change reaches practically everyone in time.
Do participants need to give consent?
Yes, and SmartChat takes care of it: GDPR-compliant double opt-in right at signup, so every participant actively confirms they want to hear from you.
How much work is the setup?
SmartChat is ready to go in under 60 seconds. Per course, all you add is the participant list and a short reminder template.
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