Use cases / Coupon Campaigns

A coupon on their phone brings customers through the door

The situation

On a Tuesday at 3 p.m., you could hear a pin drop in your store. You print flyers with discount codes, stack them by the register, hand them out around the neighborhood - and later find them crumpled up in the trash. Hardly anyone opens the email with the coupon. Yet all your slow days need is a little nudge.

How SmartChat solves it

With SmartChat, you send your coupon straight to your customers' phones: with a code, a clear deadline, and a 98% open rate. Your customers simply show the message at the register - no flyer, no printing, no digging through an inbox. And because you decide when it goes out, you bring in business on exactly the days that are usually too quiet.

Set up in 3 steps

  1. 1

    Build your list: customers sign up via a QR code at the register and in your window display - with double opt-in, GDPR-compliant.

  2. 2

    Design the coupon: set the discount, pick a code, add a deadline - the clearer the offer, the more likely people are to drop by.

  3. 3

    Send at the right moment: time the coupon to land just before your slow days and watch the redemptions come in at the register.

Best suited for

Retail storesFashion boutiquesCafésRestaurantsFlower shopsBeauty studiosBookstores

Womit du das umsetzt

FAQs

How often should I send coupons?

Often enough to matter, rarely enough to stay special: one coupon a month or for special occasions beats a permanent weekly discount. In between, send news or tips so not every message is a promotion.

How do I redeem the coupons in my store?

Keep it as simple as possible: your customers show the message at the register or just give the code. Whether you set the code up in your POS system or track it by hand is entirely up to you.

What does sending cost me?

Meta bills the WhatsApp fees directly to you - SmartChat adds no markup on top. Your plan starts at 299 euros a month, with unlimited contacts.

Aren't I just giving away margin with discounts?

Not if you're strategic about it: a coupon for quiet weekdays or a specific product category brings in revenue that wouldn't have existed otherwise. The clear deadline makes sure it pays off right away.

Start for free today

Enter your website - your WhatsApp marketing is live in under 60 seconds.

Start for free