Use cases / Send construction site updates
Job site progress, in real time
The situation
It's 3 p.m., you're up on the scaffolding, and the property owner calls for the third time today: How far along are you? Is the electrician coming tomorrow? Every question is fair, but every call pulls you off the job. And the clients who don't call are quietly wondering whether anything is happening on their site at all.
How SmartChat solves it
With SmartChat, you send a short update via WhatsApp at the end of the day - two sentences, ideally with a progress photo. Thanks to a 98% open rate, every message gets seen, your client stays in the loop, and the check-in calls stop. The whole thing is set up in under 60 seconds.
Set up in 3 steps
- 1
Add your clients: When the contract is signed, your client signs up via link or QR code - with double opt-in, GDPR-compliant.
- 2
Create an update template: Write your site report once with placeholders for first name and current status - after that, every update goes out in seconds.
- 3
End-of-day routine: After the last task, quickly type up the status, attach a photo, hit send - your client reads it that same evening.
Best suited for
Womit du das umsetzt
FAQs
Do I have to write messages every day now?
No, you set the pace yourself. For many businesses, one update a week or at milestones like shell complete or screed poured is plenty. With a ready-made template, every update goes out in a flash.
Can I include photos from the site?
Yes, WhatsApp is perfect for that: A photo of the day's progress says more than any phone call, and your client can see for themselves that things are moving forward.
What about data privacy?
SmartChat is GDPR-compliant and works with double opt-in: Your client actively confirms that they want to receive updates, so consent is properly documented.
What does this cost me per project?
SmartChat starts at 299 euros a month with unlimited contacts. The WhatsApp fees themselves are billed to you directly by Meta - SmartChat adds no markup.
Start for free today
Enter your website - your WhatsApp marketing is live in under 60 seconds.
Start for free