Use cases / Christmas greetings for customers

A heartfelt Christmas greeting beats any printed card

The situation

Mid-December, it hits you again: Christmas cards! So you dig up addresses, order cards, sign, stamp - and in the end, half of them land between invoices and junk mail, where nobody gives them a second glance. A lot of effort for a greeting that barely reaches anyone.

How SmartChat solves it

With SmartChat, you send your Christmas greetings via WhatsApp - personal, with each customer's first name, ideally with a photo of the team. The message lands right on the phone and actually gets read thanks to a 98% open rate - often you'll even get a warm reply back. Set up in under 60 seconds, sent to unlimited contacts - and the year ends on a good note for everyone.

Set up in 3 steps

  1. 1

    Collect contacts all year long: Every customer who signs up via double opt-in gets your greeting in December - GDPR-compliant and without any address lists.

  2. 2

    Write a personal greeting: Send a warm message with their first name and genuine thanks - ideally with a team photo, which is what people remember.

  3. 3

    Time it right: A few days before Christmas Eve, the greeting goes out to everyone - no print shop, no postage, no address labels.

Best suited for

Skilled trade businessesCar dealershipsHair salonsRestaurantsReal estate agentsTax firmsGymsBeauty salons

Womit du das umsetzt

FAQs

Don't WhatsApp greetings feel less personal than cards?

Quite the opposite: with a first name, genuine thanks, and a team photo, the greeting feels closer than a mass-printed card. Many customers even reply directly - no stack of cards ever does that.

When is the best time to send?

December 20 to 22 has proven ideal: close enough to the holiday for Christmas spirit, early enough not to drown in the flood of Christmas Eve greetings.

Can I include an offer in my Christmas greeting?

Better not - the greeting works precisely because it doesn't ask for anything. If you like, follow up with your New Year's offer as a separate message one to two weeks later.

What does sending to all my customers cost?

SmartChat plans start at 299 euros a month and cover unlimited contacts. Meta bills the WhatsApp fees directly to you - SmartChat charges no markup.

Start for free today

Enter your website - your WhatsApp marketing is live in under 60 seconds.

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