Use cases / Win catering inquiries

When companies plan a party, you're the first name that comes to mind

The situation

Between bookings, things go quiet: companies plan their summer party, couples plan their wedding - but they only think of you once your calendar is already full, or not at all. Referrals come in unpredictably, and the person who raved about your buffet two years ago can't find your number today.

How SmartChat solves it

With SmartChat, you stay top of mind with everyone who already knows you: a short WhatsApp at just the right time - in spring for summer parties, in September for Christmas parties. A 98% open rate beats any newsletter, and inquiries come back as direct replies in the same chat. You build the list via GDPR-compliant double opt-in, with no contact limit.

Set up in 3 steps

  1. 1

    Add every client and every prospect to your SmartChat list after the event via double opt-in - warm leads stay warm.

  2. 2

    Send a seasonal message two or three times a year: open dates, one menu highlight, and one specific question at the end.

  3. 3

    Answer incoming inquiries right in the chat, nail down headcount and budget, and turn those reminders into bookings.

Best suited for

Catering companiesRestaurants with cateringButcher shops with party cateringFood trucksEvent chefsPastry shops

Womit du das umsetzt

FAQs

How often should I reach out without being pushy?

Two to four seasonal messages a year are plenty: summer parties, Christmas parties, maybe wedding season. Every message has a real occasion behind it - so it never feels like advertising.

Am I allowed to just message past customers?

Only with consent: SmartChat uses double opt-in, so your contacts confirm their signup themselves. After that, you're fully GDPR-compliant.

What does WhatsApp give me over my email list?

The open rate: 98% on WhatsApp versus whatever email still manages these days. Your open December dates actually get seen instead of dying in a spam folder.

What does it cost?

SmartChat plans start at 299 euros, with unlimited contacts. WhatsApp fees are billed directly to you by Meta - SmartChat adds no markup.

Start for free today

Enter your website - your WhatsApp marketing is live in under 60 seconds.

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