Industries / Wineries

From the vineyard to the lock screen

Anyone who's tasted your wine once will happily buy it again. SmartChat brings new vintages, tastings and open days straight to your customers over WhatsApp.

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Sound familiar?

People only buy when they visit

In the tasting room your guests happily fill a case, and then back home it's supermarket wine in the glass again. Between visits there's nothing to nudge them into ordering more.

Tastings are slow to fill

You plan cellar tours, open days and tastings, but the bookings trickle in instead of selling out. Posters barely reach anyone these days, and the algorithm shows your posts to a handful of people.

The trade takes your margin

Every bottle sold through a retailer earns you far less than one sold at the cellar door. Your most loyal customers would order direct - they just don't think of it when the case runs out.

How you use SmartChat

01

Announce a new vintage

The new Riesling is in bottle? Your list hears about it first, with a photo from the cellar, and ordering takes one short reply. The first cases are gone before a single bottle reaches a shelf.

02

Fill tastings and open days

A cellar tour, a summer evening in the courtyard or a full vertical tasting: one message to your customers and the places are gone, with no ad budget and no hoping for passing trade.

03

A nudge to reorder at the right moment

The AI reminds your customers a few weeks after a purchase, right around the time a case tends to run low. That's how a one-off buyer turns into a regular.

04

Seasonal bottles that won't wait

Mulled wine for the Christmas market, the last cases of the summer whites, a small run straight from the cellar: seasonal stock needs speed. Over WhatsApp the message lands in minutes and the bottles move while they're at their best.

Ready in 3 steps

  1. 1

    Enter your website: SmartChat reads your estate site, picks up your vineyards, your wines and the way you write, and builds your landing page from it.

  2. 2

    Collect customers: a QR code in the tasting room, on the bottle tag or inside the shipping box. Your customers sign themselves up with a double opt-in.

  3. 3

    Send and sell: vintages, tastings and seasonal stock go out over WhatsApp. The AI drafts, you approve, and the orders come straight to you.

What you get

Passende Funktionen

FAQs

A lot of my customers are older - does WhatsApp even reach them?

Yes. Your customers are on WhatsApp every day, whatever their age. It's the email inbox that many of them barely open any more, while a WhatsApp message lands straight on the lock screen.

How do I get my customers' numbers?

Through your own landing page, which SmartChat builds for you: as a QR code in the tasting room, on the bottle tag, inside the shipping box or on your website. Bought lists have no place at SmartChat.

Is this all above board?

Yes. Every customer confirms their signup with a double opt-in right in WhatsApp, every consent is logged, and anyone can opt out with a single word at any time - exactly as GDPR requires.

What is this going to cost me?

SmartChat plans start at 188 euros per month on the annual plan, and contacts are unlimited on all of them. Meta bills you directly for the WhatsApp messages, and SmartChat adds nothing on top.

I'm out in the vines all through harvest - how much time does this take?

Hardly any. The AI builds your landing page, newsletters and follow-ups from your website. You read them over, hit approve, and that's it. Sending a message to every customer takes less time than walking a single row of vines.

Can customers reply to my messages?

Yes, every message is a real WhatsApp conversation. Orders, questions and tasting bookings all land in your SmartChat inbox, where you can answer them when you have a quiet moment.

Start for free today

Enter your website - your WhatsApp marketing is live in under 60 seconds.

Start for free