Industries / Veterinary Practices
A full diary, a quieter phone
Vaccination reminders, appointment confirmations, holiday cover: SmartChat sends it all to your pet owners on WhatsApp instead of over the phone.
Sound familiar?
The phone never stops ringing
Appointment requests, follow-up questions, food orders: your nurse is stuck on the phone while owners sit waiting in reception. Most of it could be sorted with one short message.
Vaccinations quietly slip the mind
Plenty of owners simply forget the annual booster or the worming that's due. Bit by bit those clients drop off your books, and animals that should have been back months ago never come in.
Missed appointments cost real money
Last-minute cancellations and no-shows leave gaps all through the day. Without a direct line to your pet owners, that slot just stays empty.
How you use SmartChat
Vaccination and check-up reminders
When the annual booster is due, you get in touch first - friendly, personal and with a slot already suggested. Fewer animals slip through the net, and your diary stays full.
A reminder the day before
One short message the day before, and the day holds together: anyone who can't make it cancels in time, and your team stops chasing people on the phone.
Fill the slot that has just come free
When an appointment falls through at short notice, a message goes out to owners waiting on a check-up or sitting on your waiting list - and the slot gets filled instead of lost.
Seasonal advice and practice news
Tick season, travel season, holiday cover: whatever matters to your pet owners right now comes straight from you, before they go looking for it somewhere else.
Ready in 3 steps
- 1
Add your website: SmartChat reads your practice site and learns your team, your services and your consulting hours - and the AI builds your landing page from it.
- 2
Sign owners up: a QR code at reception, a link in every appointment confirmation - your pet owners sign themselves up, with double opt-in and fully GDPR-compliant.
- 3
Remind and take the load off: vaccination reminders, appointment reminders and practice news go out on WhatsApp - the AI drafts them, your team simply approves.
What you get
- 98% open rate, so reminders actually arrive
- Fewer no-shows and a diary you can plan around
- Noticeably less time on the phone at reception
- GDPR-compliant through double opt-in
- The AI builds your landing page, newsletter and follow-ups
- Up and running in under 60 seconds
Passende Funktionen
FAQs
Do my pet owners have to install anything?
No. Your messages land in their normal WhatsApp, right next to the ones from friends and family. SmartChat only runs on your side, behind the scenes.
Can results and diagnoses be sent over WhatsApp?
SmartChat is for the admin side: reminders, appointments, practice news. You still go through sensitive results in person at the practice, and keeping that line clear is exactly what keeps the channel simple and legally straightforward.
Where does the owner's consent come from?
From your landing page, which SmartChat builds out of your website: a QR code at reception, a link in the appointment confirmation. Every owner confirms by double opt-in, it's all documented, and they can pull out again whenever they want.
What does it cost my practice?
Plans start at 188 euros per month on the annual plan, with unlimited contacts on every one of them. Meta bills the WhatsApp messages directly, and SmartChat doesn't add a penny on top.
Who is meant to look after this for us?
There's deliberately very little to do. The AI builds your landing page, newsletter and follow-ups from your practice website and drafts every message for you. Your nurse reads it over and taps approve - quicker than returning one phone call.
Start for free today
Enter your website - your WhatsApp marketing is live in under 60 seconds.
Start for free