Industries / Vacation Rentals

Your guests come back

The finest review in the world is no use if your guests can't find you again. SmartChat turns one-time visitors into returning guests who book directly with you.

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Sound familiar?

Commission eats your margin

Every booking through Airbnb or Booking.com takes a solid slice of your weekly rate. Your happy guests would gladly book direct next time - but the moment they check out, you lose the connection.

Empty weeks between bookings

One cancellation, one gap in the calendar, and the week sits empty. Climbing back up the portal listings takes time, when past guests would say yes to a last-minute offer straight away.

After the trip, you're forgotten

Your guests rave about the place as they leave - and a year later they book somewhere else, because your name has slipped their mind. Without a direct line, the portal ranking decides where they go, not how much they liked it.

How you use SmartChat

01

Market empty weeks on short notice

A cancellation over the spring break? Your past guests have the offer on their phone within minutes - and people who already know the place decide fast. The gap closes without a portal.

02

Turn guests into regulars

Anyone who joins your list after their stay gets a friendly hello at exactly the right moment - and books the next season with you instead of through a portal. Commission saved, loyalty gained.

03

Announce the new season and holiday dates

Summer calendar live, fall break still open, winter special fully booked: your list hears it before anyone else. The weeks everyone wants fill up with direct bookings before the portals even see them.

Ready in 3 steps

  1. 1

    Enter your website: SmartChat reads your rental pages and picks up the apartment, the location and the photos - and builds your own landing page from them.

  2. 2

    Let guests sign up: a QR code in the welcome folder, a link in the booking confirmation or at checkout - double opt-in included, GDPR-compliant.

  3. 3

    Stay in touch: free weeks, the start of a new season and friendly hellos go out by WhatsApp - the AI drafts, you approve, and the booking comes straight to you.

What you get

Passende Funktionen

FAQs

I only rent out two apartments - is this worth it for me?

Yes, because every direct booking saves you the portal commission. Even a handful of returning guests per season makes a noticeable difference to your numbers, and your guest list keeps growing with every stay.

How do my guests end up on the list?

Through your landing page: as a QR code in the welcome folder, as a link in the booking confirmation, or on your website. Every guest confirms with a double opt-in - that's what GDPR asks for, and that's how SmartChat does it.

Am I allowed to message guests who booked through a portal?

Once they have signed up on your landing page themselves and confirmed by double opt-in, yes. That's exactly why the QR code sits in the apartment - the consent then belongs to you, not to the portal.

What do I pay for sending messages?

Meta bills you for the WhatsApp messages directly, and SmartChat adds nothing on top. Then there's your SmartChat plan, from 188 euros per month on the annual plan - with unlimited contacts on every plan.

I have a job alongside the rental - how much work is this?

Very little. The AI builds your landing page, newsletters and follow-ups from your website, you give it a quick read and approve. A last-minute offer goes out faster than a new portal listing.

Can guests ask me questions on WhatsApp?

Yes. Every message opens a normal WhatsApp conversation, and replies collect in your SmartChat inbox. You answer check-in questions and booking requests there, whenever it suits you.

Start for free today

Enter your website - your WhatsApp marketing is live in under 60 seconds.

Start for free