Industries / Travel Agencies
Advice beats a booking engine
Your clients value what you do, but they still book online whenever you're out of sight. SmartChat sends last-minute places, booking deadlines and travel details straight to their phone on WhatsApp.
Sound familiar?
Online booking sites pick off your regulars
Months go by between one appointment and the next, and in that time your client books the city break online. Not because the advice is better there, but because you weren't in front of them.
Early booking deadlines come and go
The best summer rates end in January, but your clients only start thinking about their holiday in March. The saving goes unclaimed, and it's your client who ends up disappointed.
Last-minute places find no takers
A cancellation on the group tour, two empty cabins on the river cruise: a notice in the window reaches nobody, even though plenty of clients would jump at it if they knew.
How you use SmartChat
Fill last-minute places in minutes
A place comes free at short notice? One message to the right clients and the gap is closed. No blanket discount, just a quick word to the people who have been waiting for exactly this.
Remind clients before the deadline runs out
Before the rates expire, the AI reminds your clients personally - and a deadline that would otherwise slip by turns into an appointment at your desk.
Send documents and departure details
Tickets ready, check-in open, transfer confirmed: the service before departure is what turns a client into a regular, and it runs in the chat instead of on the phone.
Fill group tours from your regulars
The escorted city break, the river cruise, the garden tour: your regulars are happy to come along again, as long as they hear in good time that it's happening.
Ready in 3 steps
- 1
Enter your website: the AI reads your travel agency site and builds your landing page from it, with your destinations, in your own voice.
- 2
Build your list: a QR code on the desk, a link in the booking confirmation - every sign-up runs through a double opt-in.
- 3
Fill your trips: last-minute places, deadlines and travel details go out on WhatsApp - the AI drafts them, you approve them.
What you get
- 98% open rate instead of a brochure in the recycling
- Last-minute places filled in minutes
- Early booking rates your clients actually use
- Chat service that turns clients into regulars
- GDPR-compliant with double opt-in
- Up and running in under 60 seconds
Passende Funktionen
FAQs
Does this replace the advice I give?
No, it brings your advice back into play. WhatsApp is what gets people through the door: the message sparks the interest, and the conversation happens the way it always has, at your desk or on the phone.
Some of my clients are over 70 - do they use WhatsApp?
Especially them. For many older clients WhatsApp is the one digital channel they open every day, for photos of the grandchildren just as much as for a message from the travel agent they trust.
Where do I get my clients' numbers?
From your own landing page: a QR code on the desk, a link in the booking confirmation or on your website. Clients sign themselves up - there are no bought-in lists.
Is this GDPR-compliant?
Yes. Every client confirms their sign-up with a double opt-in inside WhatsApp, every consent is recorded, and they can unsubscribe any time with a single word.
What does SmartChat cost?
Plans start at 188 euros per month on the annual plan, and contacts are unlimited on all of them. Meta bills the WhatsApp fees directly through your Meta account, with no markup from SmartChat.
How much work is it on top of a normal day in the office?
Not much. The AI builds your landing page, your newsletters and your follow-ups from your website - you check them and approve. Sending out a last-minute offer is quicker than a single phone call to a client.
Start for free today
Enter your website - your WhatsApp marketing is live in under 60 seconds.
Start for free