Industries / Second-Hand Shops
One-off pieces sell within hours
Everything in your shop hangs on the rail exactly once. SmartChat puts every vintage find and every sale straight into your regulars' WhatsApp, the same day it lands.
Sound familiar?
One-off pieces don't wait
The Levi's in the right size, the wool coat with the perfect cut: pieces like that are gone the moment the right person sees them. Trouble is, the right person usually never hears it's in the shop at all.
Instagram barely reaches anyone now
You photograph every new arrival and post it, and the algorithm still shows it to a fraction of your followers. You have no say over that reach - but your own WhatsApp list is entirely yours.
Deliveries arrive in waves
Some weeks the stockroom is bursting, then nothing decent comes in for days. When a really good haul does turn up you need a channel that pulls customers in straight away, while the best pieces are still on the rail.
How you use SmartChat
Announce new arrivals
New delivery sorted, three phone photos taken, message out: your regulars know before anyone else what has gone on the rail, and they come in on purpose instead of by chance.
Match wish lists and sizes
A customer has been after a leather jacket in medium for weeks? The moment one comes in you send her a photo and put it aside. Retail doesn't get more personal than that.
Fill the end-of-season sale
Before the winter stock goes into storage, one message goes out to your list. The sale is already busy before you've even put the sign in the window.
Ready in 3 steps
- 1
Type in your web address: SmartChat reads your shop site, learns your stock and your style, and builds your own landing page out of it.
- 2
Collect customers: a QR code at the till and in the shop window - anyone who wants first look at new pieces signs themselves up, by double opt-in and GDPR-compliant.
- 3
Send new arrivals: photos in, the AI writes the message in your voice, you approve it, and your regulars are standing in the shop.
What you get
- 98% open rate, with no algorithm in the way
- One-off pieces reach the right customer straight away
- The AI builds your landing page and copy from your website
- GDPR-compliant thanks to double opt-in
- Ready to go in under 60 seconds
- Meta bills the WhatsApp fees directly, nothing added by SmartChat
Passende Funktionen
FAQs
Do I have to take photos for every message?
No, but it pays off. A quick phone snap of the new arrival is plenty. The AI writes the words to go with it, you attach the picture and send it off - quicker than putting together an Instagram post.
How do I collect my customers' numbers?
Through your own landing page, which SmartChat builds from your website: as a QR code at the till, in the shop window or on the bag. Everyone who signs up confirms by double opt-in, and there are no bought-in lists.
Won't it annoy my customers?
Quite the opposite. People sign up precisely because they want this: first look at the new pieces. And anyone who's had enough opts out with a single word. That keeps your list clean and your messages welcome.
What does SmartChat cost for my shop?
Plans start at 188 euros per month on the annual plan, and contacts are unlimited on all of them. The WhatsApp fees themselves are billed by Meta directly, and SmartChat adds nothing on top of them.
Between the shop and sorting stock I've got no time - can I manage this?
Yes. The AI builds your landing page, newsletters and follow-ups from your website, and all you do is check them and approve. Sending a new-arrivals message is quicker than pricing up a single item.
Start for free today
Enter your website - your WhatsApp marketing is live in under 60 seconds.
Start for free