Industries / Phone Shops
On the channel everyone opens every day
Repair finished, contract running out, new model in stock: SmartChat delivers it on WhatsApp with a 98% open rate - GDPR-compliant, through your own landing page.
Sound familiar?
Repaired, but nobody comes to collect
Repaired screens and batteries sit on the shelf for days while the pickup drags on. Every day costs you space, and you only get paid for the repair once the customer actually walks back in.
Contract renewals slip away from you
You know when contracts run out, but the renewal happens online with the network, because you are not in front of the customer at the moment that counts. The commission ends up somewhere else.
Accessories and trade-ins fly under the radar
Screen protectors, cases, buying used handsets: your add-on business lives off passing trade, even though your regulars would come straight in if they knew what you had on offer.
How you use SmartChat
Tell customers their repair is ready
Screen swapped, battery replaced, handset tested: the message goes out the moment you close the job, and the customer is standing in your shop the same day.
Catch contract renewals in time
The few weeks before a contract ends are the best moment for a conversation. Your message gets there before the network's letter does and brings the renewal back into your shop.
New model plus trade-in offer
A new handset launch is the perfect moment to take the old one in part exchange. Putting both in a single message brings customers to your counter instead of the manufacturer's website.
Ready in 3 steps
- 1
Give us your website: SmartChat scans your site, learns what you offer and builds you your own landing page from it.
- 2
Collect numbers: a QR code at the counter, a link on the repair ticket - your customers confirm by double opt-in, GDPR-compliant.
- 3
Stay in touch: pickup messages, contract reminders and model news are written by the AI, and all you do is tap approve.
What you get
- 98% open rate on the device your business is built on
- Repairs collected the same day
- Contract renewals stay in your shop
- The AI writes your landing page and your copy
- GDPR-compliant with double opt-in
- Ready to go in under 60 seconds
Passende Funktionen
FAQs
Why WhatsApp instead of a text or a phone call?
Because your message arrives where your customer already spends the day. Calls get declined and texts read like spam, while a WhatsApp message from the phone shop round the corner gets opened and answered.
How do I build up my contact list?
With your own landing page: a QR code at the counter, a link on the repair ticket or on the trade-in receipt. Every customer signs up themselves and confirms by double opt-in, fully GDPR-compliant.
What happens if a customer no longer wants messages?
One word in the chat and they are off the list for good. Every consent and every opt-out is documented, which keeps your marketing firmly on the right side of the law.
What does this cost me a month?
SmartChat starts at 188 euros per month on the annual plan, with unlimited contacts on every plan. Meta bills the WhatsApp fees directly, and SmartChat puts nothing on top of them.
I have no time for marketing - how much work is this really?
The AI builds your landing page, newsletters and follow-ups from your website, and setup takes under 60 seconds. After that you only skim each message before it goes, and the rest takes care of itself.
Start for free today
Enter your website - your WhatsApp marketing is live in under 60 seconds.
Start for free