Industries / Auto Repair Shops
Full ramps, quiet phone
Tyre changes, servicing, the annual inspection: SmartChat collects your customers' numbers in a GDPR-compliant way, then sends the reminders, confirms the bookings and fills your diary over WhatsApp.
Sound familiar?
The phone drags you out from under the car
Booking requests, status calls, callbacks - every ring pulls someone away from the job. Most of it could be sorted with a quick message, without anyone having to slide out from under a car.
Customers forget inspections and tyre changes
The inspection runs out, the summer tyres stay on until December, and the customer only turns up when it is almost too late. The reminder postcard you used to send goes straight into the recycling unread.
No-shows cost you billable hours
One customer never shows, the ramp sits empty, your mechanic has nothing to do - and then three cars turn up at once in the afternoon.
How you use SmartChat
Spread the tyre change rush
Instead of the phone ringing off the hook every October, you hand out the slots yourself. Every customer gets two options on their phone and confirms with one word, so your week fills up evenly.
Inspection reminders that come with a slot
You know when the inspection runs out - your customer does not. A message at the right time gets the car onto your ramp first, instead of straight to a failed test.
A message the moment the car is done
Car finished, message out, customer collects - and nobody has to ring three times to ask if it is ready yet. It saves you both a lot of hassle.
Fill cancelled slots straight away
Someone cancels at the last minute? The free hour goes straight out to customers who still have work outstanding, so the ramp never sits empty.
Ready in 3 steps
- 1
Add your website: SmartChat reads your garage website, learns what you offer and builds your own landing page from it.
- 2
Collect customers: a QR code at the service desk, a link on the invoice - your customers sign themselves up with a double opt-in.
- 3
Fill the diary: tyre change reminders, inspection notices and ready-for-collection messages run over WhatsApp - drafted by the AI, approved by you.
What you get
- Fewer phone calls, more time on the cars
- Tyre changes and inspections booked in evenly
- 98% open rate for your reminders
- Ready-for-collection messages instead of hold music
- Landing page and copy come from the AI
- GDPR-compliant with double opt-in
Passende Funktionen
FAQs
Can customers reply to the messages?
Yes, and that is exactly what takes the load off your phone. Confirmations and questions land in the chat, and you answer them in one go whenever it suits you.
How do my customers' numbers get into the system?
Your customers add themselves: through the QR code at the service desk, a link on the invoice or your website. Every signup is confirmed with a double opt-in and documented in a GDPR-compliant way.
What does it cost per month?
SmartChat starts at 188 euros per month on the annual plan with unlimited contacts. Meta bills the WhatsApp fees directly, and SmartChat does not add a penny on top.
I have no time for marketing - how much work is this?
Barely any. The AI builds your landing page, newsletters and follow-ups from your website. Sending a tyre change reminder to everyone takes less time than a single callback.
Does this work for a small shop with two ramps?
Yes. Small garages feel it most, because every lost hour hurts - and because keeping the diary full otherwise means spending the day on the phone.
How quickly is it all set up?
Under 60 seconds. Enter your website, check the landing page, print the QR code and put it up at the service desk - and you are up and running.
Start for free today
Enter your website - your WhatsApp marketing is live in under 60 seconds.
Start for free