Industries / Bookstores
The online giant does not know its readers
You do. SmartChat turns that into a channel: pickup messages, invitations to your author evenings and personal recommendations over WhatsApp, with a 98% open rate.
Sound familiar?
The online giant is always one click closer
Ordering is easy anywhere. What the giant cannot offer is everything that makes you you: the recommendation that fits, the conversation at the counter, the store itself. Without a direct line you hardly ever get to play that card.
Pickup orders sit on the shelf for days
The book arrived long ago, but nobody picks up the phone and the email goes unread. The pickup shelf overflows, and some customers simply order online next time, delivered to the door.
Author evenings fill up slowly
You put on readings, mystery nights, story afternoons for children. Then you worry about empty seats right up to the day. Posters and the local paper barely reach anyone, even though your regulars would come if they only heard in time.
How you use SmartChat
Book is in, message goes out
As soon as the delivery arrives, your customer gets a pickup message. The shelf clears faster, and everyone who comes in to collect is back inside your store, where the next book is already waiting.
Fill your readings and evening events
Your invitation lands on hundreds of lock screens within minutes, and people can reply right there in the chat. That way you know in advance how many chairs to put out.
Counter recommendations, straight to their phone
The next book in a favorite series is out, or a new novel fits somebody's taste exactly. Your recommendation arrives as a short message, as personal as it is at the counter, without them having to walk in that day.
Ready in 3 steps
- 1
Enter your website: SmartChat reads how your bookstore presents itself and builds your landing page from it, in your tone and around your real strengths.
- 2
Collect readers: a QR code at the counter and a bookmark in every bag. Your customers sign themselves up, double opt-in and GDPR-compliant.
- 3
Tell them and invite them: pickup messages, event invitations and recommendations are drafted by the AI. You approve, and you carry on helping people at the counter.
What you get
- 98% open rate instead of unread newsletters
- Pickup shelves clear much faster
- Readings and evening events reliably full
- Recommendations reach the right readers
- GDPR-compliant with double opt-in
- Ready to go in under 60 seconds
Passende Funktionen
FAQs
I already send an email newsletter - why add WhatsApp?
Because the difference is whether it gets opened at all. Emails vanish into the promotions tab, while a WhatsApp message gets read 98% of the time. For pickup notices and last-minute invitations, that is the edge that counts.
How do my customers get onto the list?
Through your own landing page, which SmartChat builds from your website: as a QR code at the counter, on bookmarks or in the window. Everyone signs up themselves and confirms with a double opt-in, exactly the way GDPR wants it.
Do I have time for this on top of buying, advising and events?
Yes, because the AI takes over the writing. Landing page, newsletter and follow-ups come out of your website, and every message is drafted for you. You skim it and approve, quicker than reading the blurb on a back cover.
Can I write to different groups of readers separately?
Yes. Mystery fans get the mystery night, families get the children's afternoon, so every message stays relevant and people are happy to stay on your list. Opting out works at any time with a single word.
What does this cost me?
SmartChat starts at 188 euros per month on the annual plan, and contacts are unlimited on every plan. Meta bills you directly for the WhatsApp messages, and SmartChat adds nothing on top of that.
Start for free today
Enter your website - your WhatsApp marketing is live in under 60 seconds.
Start for free