Stay compliant as you grow - without even thinking about it
Every sign-up is confirmed on WhatsApp and documented. Only confirmed contacts receive your marketing messages - permanently built in, impossible to switch off.
Your benefits
Confirmation right in WhatsApp
Anyone who signs up confirms their subscription with a short reply right in WhatsApp. Only after this confirmation does the contact join your list - exactly the double opt-in the GDPR requires.
Every consent documented
SmartChat records who agreed and when. If anyone ever asks, you have the proof at your fingertips - no messy paperwork, no Excel lists.
Unsubscribe with a single word
One STOP is all it takes, and the contact stops receiving marketing messages. That protects your customers and keeps your list to the people who genuinely want to read your messages.
What it looks like in practice
The confirmation in the chat
A prospect signs up and immediately gets a WhatsApp message asking for confirmation. Only once they reply does the sign-up count - so only people who genuinely want your messages land on your list.
Unsubscribing with STOP
A contact doesn't want offers anymore? They text STOP and are instantly excluded from your marketing messages. No form, no waiting, no hassle - and it's exactly that simplicity that builds trust in your brand.
The proof when it matters
A customer asks where you got their number? You see at a glance when they signed up and when they confirmed. Documented consent turns a delicate question into a short, confident answer.
How to create it
- 1
Start with SmartChat: double opt-in is a fixed part of the flow from day one - there's nothing extra to configure and nothing you can forget.
- 2
Collect contacts: every sign-up is automatically verified with a WhatsApp confirmation and the consent is cleanly documented.
- 3
Send with confidence: your marketing messages go exclusively to confirmed contacts - and anyone who texts STOP is unsubscribed immediately.
Das passt dazu
FAQs
What exactly does double opt-in mean?
Consent given twice: a contact signs up and then confirms the subscription once more right in WhatsApp. Only then do they receive marketing messages - SmartChat handles both steps automatically.
Is WhatsApp marketing compatible with the GDPR?
Yes, when it's set up properly. SmartChat verifies every sign-up with a WhatsApp confirmation, documents every consent, and removes contacts from the list the moment they text STOP. Add to that a DPA and servers in the EU.
How do customers unsubscribe?
With a single word: STOP. From then on, the contact receives no more marketing messages. It works anytime, right in the chat - no forms, no hoops to jump through.
Do I get a data processing agreement?
Yes, a DPA is available. Together with servers located in the EU, that gives you the documentation your data protection officer or your lawyer will want to see.
What happens to contacts who don't confirm?
They don't receive marketing messages. SmartChat sends exclusively to contacts who have confirmed their sign-up - keeping your list clean and your communication legally sound.
What does SmartChat cost?
Plans start at 299 euros per month, with unlimited contacts on every plan. Meta bills the WhatsApp costs directly - SmartChat adds no markup on top.